When a franchisee organization grows, its leaders must find ways to let go of managing the daily business hands-on, and begin to lead the company more strategically. This panel of successful multi-unit franchisees will share their experiences in learning how to lead by making the hard decisions, both logistically and emotionally; share your long-term vision with your management team and employees; step back from day-to-day operations and trust your team; and implement new systems and processes to create a growth mindset throughout your company – and how this all affects the bottom line.